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Over the past 8 years smp computers has brought access to a complete range of hardware and software
solutions, focusing on great service and competitive pricing. Boasting a
broad range of skills and technologies, we deliver IT products and
services that support business-critical infrastructures and processes to
businesses and organizations of all sizes, and across every industry.
At Smp computers, we put our customers first with our three guarantees:
1. We beat any price!
If you intend purchasing from us and find the identical item at a competitor for less at the same time, tell us and we will BEAT that price.
- The Price Beat does not apply to new store openings, store relaunches, display, aged, discontinued or damaged stock.
- The Price Beat does not apply to one day only sales such as Black Friday.
- The competitor in question must be in-stock of that identical item.
- The competitor must be a legitimate South African retailer, and the price beat must include the cost of delivery.
- The price beat does not apply to foreign stores, including foreign online stores.
- The items up for comparison must be the identical item, brand, barcode, volume/weight.
- The warranty/guarantee period must be identical to that of the competitor product.
- The retailer deemed to be a competitor needs to be a valid VAT registered retailer – accredited by our suppliers as a reseller of their goods and brands that are in question.
2. We will swop it, if we have any available in stock
If you've changed your mind - bring it back in an unused condition, in the original packaging, and we will either exchange it or refund you. Exceptions are indicated accordingly at point-of-purchase. If you don’t have proof of purchase the refund/exchange will be for the lowest price in the last 30 days.
3. Guaranteed service on every product sold
We will have any item under warranty, repaired for you - should that take longer than 21 days, the item will be replaced or refunded. For warranty purposes, proof of purchase is required. We also ensure ongoing service on any product bought from us even after the warranty expires at an affordable fee.